Question 1

How do I get started? Do I need to have a property in mind first?

Accepted Answer

No — in fact, we recommend starting with a pre-approval before you begin your property search. Pre-approval tells you exactly how much you can borrow and gives you a competitive edge with sellers. Getting started takes about 60 seconds — just submit a quick quote request and we'll reach out to walk through the next steps.

Question 2

Does getting a quote or starting an application affect my credit score?

Accepted Answer

No. Requesting a quote through our website requires no credit pull whatsoever. We only run a hard credit inquiry once you're ready to formally proceed with a full loan application — and we'll always ask your permission before doing so.

Question 3

What documents will I need to apply?

Accepted Answer

Most applicants will need: the last two years of tax returns and W-2s (or 1099s if self-employed), the two most recent pay stubs, two to three months of bank statements, and a valid photo ID. If you're purchasing, we'll also need the purchase agreement once you have one. We'll give you a personalized document checklist based on your situation.

Question 4

How long does the mortgage process take?

Accepted Answer

We can issue pre-approvals within 24 hours of receiving your documents. Full loan closings typically take 21 to 30 days from application, though we regularly close in as little as 12 days for well-prepared borrowers. We'll give you a realistic timeline from day one.

Question 5

What credit score do I need to qualify?

Accepted Answer

It depends on the loan type. FHA loans are available to borrowers with scores as low as 580 with 3.5% down. Conventional loans typically require a 620 or higher, though better rates come with scores of 720 and above. VA loans have no strict minimum. We work with borrowers across the credit spectrum and can often find solutions even in more complex situations.

Question 6

How much do I need for a down payment?

Accepted Answer

It varies by loan type. VA loans require no down payment for eligible veterans. FHA loans require 3.5% down. Conventional loans can go as low as 3% down in some cases, though 20% down eliminates the need for private mortgage insurance (PMI). We'll help you figure out the right approach based on your savings and goals.

Question 7

What is PMI and can I avoid it?

Accepted Answer

Private Mortgage Insurance (PMI) is a monthly fee added to conventional loans when the down payment is less than 20%. It protects the lender — not you — in case of default. PMI can be removed once you reach 20% equity in your home. You can avoid PMI altogether by putting 20% down, using a VA loan (no PMI ever), or in some cases by using a piggyback loan structure. We'll walk through your options.

Question 8

What's the difference between pre-qualification and pre-approval?

Accepted Answer

Pre-qualification is a rough estimate based on self-reported information — it carries little weight with sellers. Pre-approval involves verifying your income, assets, and credit, and results in a conditional commitment from a lender. In today's competitive market, sellers expect pre-approval letters, not just pre-qualification. We issue full pre-approvals, not estimates.

Question 9

Can I get a mortgage if I'm self-employed?

Accepted Answer

Yes. Self-employed borrowers typically need to provide two years of tax returns and may be evaluated based on net income after deductions. If your taxable income is significantly reduced by write-offs, a bank statement loan may be a better fit — these use 12 or 24 months of deposits to qualify instead of tax returns. We have options for both.

Question 10

What are closing costs and how much should I expect to pay?

Accepted Answer

Closing costs are fees paid at the time your loan closes. They typically range from 2% to 5% of the loan amount and include lender fees, appraisal, title insurance, escrow fees, and prepaid items like homeowner's insurance and property taxes. We provide a Loan Estimate early in the process so you know exactly what to expect — no surprises at the closing table.

Question 11

Can you help me if I'm purchasing an investment property?

Accepted Answer

Yes. We offer DSCR (Debt Service Coverage Ratio) loans, which qualify based on the property's rental income rather than your personal income. This makes them ideal for real estate investors. We also offer conventional investment property loans and can guide you through the right structure for your strategy.

Question 12

I'm a Canadian purchasing a U.S. property. Can you help?

Accepted Answer

Absolutely — this is one of our specialties. We offer cross-border financing for Canadian investors purchasing U.S. rental and investment properties. No U.S. credit history is required. We offer up to 80%+ LTV and support single-family, condo, 2-4 unit, and DSCR loan structures. The entire process can be completed remotely from Canada.

Question 13

What's a DSCR loan?

Accepted Answer

A Debt Service Coverage Ratio (DSCR) loan qualifies based on whether the rental income from the property covers the mortgage payment — not your personal income or employment history. If the rent covers the debt, you can often qualify. It's one of the most popular loan types for real estate investors and self-employed borrowers. A DSCR of 1.0 means the rent exactly covers the mortgage; most lenders prefer 1.1 or higher.

Question 14

Will I work with a real person, or is this all automated?

Accepted Answer

You will always work with a real person. We use technology to make the process faster, but every client has a dedicated mortgage advisor — a licensed human — who is responsible for your file from application to closing. When you reach out, you hear back from us, not a bot.

Question 15

What happens after I submit my quote request?

Accepted Answer

We review your information and reach out within one business day to discuss your goals, answer any questions, and walk you through your options. There's no pressure, no commitment, and no credit pull at this stage. We want to make sure we're the right fit for you before anything moves forward.

Frequently Asked Questions

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